Candidate FAQs
Below are some answers to questions that you may find useful. Click here to show all of the answers.
General
What is StartJobSearch?
StartJobSearch is a website dedicated to publishing job vacancies - in fact we’re the world’s first, formed in 1993 and first appearing online in 1994. Recruiters and employers pay to advertise their vacancies, job seekers can then quickly search through the thousands of new jobs that appear every day on the site and apply online for any that look suitable. For more information about StartJobSearch click here.
What are the benefits of registering with StartJobSearch?
By registering with StartJobSearch you can save your searches, set up multiple instant/daily email notifications of new vacancies that match your search criteria and track the applications you’ve made through us. Registering also allows our unique job matching technology, known as Alchemy, to alert you to any job that you may be suitable for. You can store up to 10 Resumes and by ‘activating’ one of them, will also enable recruiters to find your details and consider you for their latest roles.
How do I search for jobs?
If you would like more information on how to make the most of the search and greatly improve the relevance of your results, click here.
How can I contact StartJobSearch?
Contact us here.
I’ve found a job that’s perfect for a friend, how do I let them know?
Every job has a ‘Tell a friend’ option when viewing the full details of the vacancy, so just click on the link, complete the form and we’ll email the details to your friend.
I would like to give feedback - where can I go?
We genuinely appreciate feedback from our candidates, and to further promote this we have a dedicated website - Your Voice, through which we encourage such feedback and discussion.
Can I view StartJobSearch from my mobile phone/portable device?
Yes - we have iPod/iPhone and iPad apps available to download free of charge. A mobile website is also available for any compatible mobile device (http://www.mobile.jobserve.com).
Applications
Must I register with StartJobSearch to apply for jobs?
No - you can apply for a job without registering and we will keep your details confidential.
How do I apply for a job?
Every job has an online application form provided, making it quick and easy to apply immediately to any advertisement viewed on our website. Just click on the ‘Apply’ button!
Can I apply for multiple jobs at once?
Yes - you can apply for up to 25 jobs at the same time by using the Job Basket. After performing a search simply add the jobs you’re interested in to the Job Basket by clicking the 
icons.
How do I find out more information about a job vacancy?
All of the information that is displayed on a job description is provided by the recruiter themselves, so if there is something further that you would like to know about a specific job vacancy we suggest that you contact the recruiter directly (if they have given their contact details).
How can I track the progress of my applications?
If you would like to know more about the progress of your application (i.e. if you were accepted/declined for a job) you will need to contact the recruiter themselves who advertised the job vacancy with StartJobSearch. Unfortunately, StartJobSearch are unable to provide any details relating to the progress of your application.
Can I see details of jobs I have recently applied for?
Yes - if you are registered with StartJobSearch you can see a list of your previous applications by logging in to your candidate profile, followed by clicking the Applications link within the Job Tools menu.
What happens to my application after it has been submitted?
After completing the application for one or more jobs, your details, Resume and cover letter (if provided) will be sent immediately to the recruiter by email. It is then the recruiter’s responsibility to contact you regarding the status of your application.
I’ve not had a response to my application, what can I do?
At StartJobSearch, we encourage our recruiters to provide a response to all job applications, but unfortunately this does not always happen. If you have recently applied for a job vacancy and have not heard from the recruiter, you may wish to contact them directly for an update as StartJobSearch are unable to provide you with this kind of information.
How can I contact the recruiter about my application?
If the recruiter has provided their contact details whilst advertising the vacancy, they will be displayed within the full job detail page. However, if the vacancy is no longer being advertised, any available contact details will be displayed for a limited time within your Applications page, found within the Job Tools menu.
How can I be certain that the recruiter has received my application?
It is recommended that whilst applying for jobs that you should always select the ‘Acknowledge me with the email address entered above’ option. Once you receive this email it is a confirmation that your application has been sent successfully from StartJobSearch to the recruiter and has also been successfully received by the recruiter’s email server. If you have any concerns that the recruiter may not have received your application, you may wish to contact them via email or a phone call.
I have not received an application confirmation email - what happened?
If you selected the option whilst applying this will generally mean that your application has been successfully sent from StartJobSearch but the email may be waiting in an email queue, you should expect to receive it shortly. Alternatively, it could be that your application email contained an image file (.GIF) that may have been considered a threat by the recipient’s mail system, so it may have been blocked. In these unlikely circumstances, you may wish to contact the recruiter to confirm with a follow-up email or phone call.
Candidate Profile
I’ve forgotten my login password, what can I do?
If you have forgotten your login password, please click here. For further assistance, please contact us.
How do I update my personal details?
Update your personal details by logging into your candidate profile and click the Settings menu link at the top of the page.
How do I change the email address that I’m registered with?
You can change your registered email address by logging into your candidate profile and clicking the Settings menu link at the top of the page, once at the Settings page click the Change Login Details link. Please note that once you have changed your registered email address, you will need to use it the next time you login.
How do I change my login password?
You can change your login password by logging into your candidate profile and clicking the Settings menu link at the top of the page, once at the Settings page click the Change Login Details link. Please note that once you have changed your login password, you will need to use it the next time you login.
How do I delete my profile completely from StartJobSearch?
You can completely delete your candidate profile from StartJobSearch by logging into your candidate profile and clicking the Settings menu link at the top of the page. Once at the Settings page scroll down to the Delete Your Account heading, where you must first confirm by selecting the checkbox followed by clicking the Delete button. Please note that this will delete all of your personal details as well as any Saved Searches, Resumes and Jobs by Email subscriptions. For further assistance please contact us.
Your Resume
How do I upload my Resume?
If you would like to upload your existing Resume to StartJobSearch, click here.
Alternatively, you may wish to use StartJobSearch’s free web-based Resume creation tool, Smart Resume.
If I upload my Resume will everyone be able to see it?
No - when you upload a Resume it will speed up the job application process, but we don’t automatically make it public, you have full control over who sees it.
Can I create a new Resume online?
Yes! StartJobSearch have designed an easy-to-use, free of charge Resume creation tool - Smart Resume. Allowing you to create a completely new Resume document online using just your web browser. The end result is a professional looking Microsoft Word document which you can use for all of your future job applications. Once made, you can also edit/amend your Resume directly through the website (no additional software is required).
How do I make my Resume public, so that recruiters can find me?
To make your Resume searchable for recruiters, you will need to ‘activate’ your Resume and at the same time, specify which industry sectors your Resume is appropriate for. You can activate a new Resume whilst uploading it or you can activate a previously uploaded Resume by clicking the Not Searchable link within the Resumes tab.
What are the benefits of ‘activating’ my Resume on StartJobSearch?
Activating your Resume will allow recruiters and/or employers to approach you directly and consider you for relevant jobs that are not yet advertised. It will also add your Resume to Alchemy, our powerful job-matching service. Your skills, experiences, preferences and job hunting activities are constantly compared to new vacancies published on StartJobSearch - when it finds an ideal match the job details are emailed to you and it’s up to you if you want to apply.
Can I edit my Resume online?
Yes - If you would like to be able to regularly edit your Resume online, we recommend that you use StartJobSearch’s free web-based Resume creation tool, Smart Resume. However, if you have previously uploaded an existing Resume from your computer you will need to edit the document using your own software and re-upload the document to replace the older version.
My Resume document is more than 200KB, how can I upload it?
To upload your Resume to StartJobSearch it must be less than 200KB (Kilobytes) in size. If your Resume document is larger than this you may want to make sure there are no pictures or complex table arrangements in your document which could increase the file size.
My Resume is saved as an unsupported file format, how can I upload it?
To upload your Resume to StartJobSearch it must be saved in one of the following compatible file formats: RTF, TXT, PDF, DOC or DOCX. Whilst saving your document, you can usually select one of these compatible file formats by using the "Save As" option. These file type restrictions exist as they are the most commonly used file formats that are recognised by our recruiters.
How can I remove my Resume from StartJobSearch?
To remove your Resume from StartJobSearch you will first need to login to your candidate profile, then click on the Resumes tab. You can remove a specific Resume by clicking Delete within the Actions menu.
Saved Searches / Jobs By Email
How do I save my searches?
This is a great way to speed up the job hunting process. To save a search simply click on the save link on any results page and you’ll be prompted to log in or register if you’ve not already done so. You can save as many searches as you like with different criteria and give each one a unique name to help you identify it later on.
How can I receive Jobs by Email?
Use the search tool to find vacancies that match what you’re looking for and refine the results, if necessary. Then simply click on the envelope link on any results page and you’ll be prompted to log in or register if you’ve not already done so. New vacancies will be sent to you daily or instantly, whichever you prefer.
How can I stop receiving Jobs by Email?
Each of the emails you receive will have an ‘Unsubscribe’ link at the bottom of the email. Clicking this link will permanently stop the emails.
What is Alchemy?
Alchemy is the latest generation of our job matching technology, the way it works is unique, it learns how a job seeker is using our site; what searches are carried out and jobs applied for, locations, salary etc. It then checks every new job vacancy when it’s published on the site to see if it matches the profile of the job seeker. If a match is found, an email is sent to the individual.
How do I unsubscribe from Alchemy job notifications?
If you would like to permanently unsubscribe from receiving these emails, please contact us. However, if you would just like to temporarily stop receiving these emails, you can click on the "2 Weeks", "1 Month" or "3 Months" delay links at the bottom of the emails.
Other Questions
If you have any other questions or issues that are not answered above, please contact us by email or telephone.
