Essential Accountabilities:

• Secures and maintains visibility into enterprise performance by working with functional leaders across the company on business performance and metrics.
• Participates in maintaining and communicating corporate performance dashboards and scorecards.
• Develops recommendations and presents results in written reports or through oral presentations to a variety of audiences.
• May create, consolidate, enhance, assemble, and review work prepared by others including presentation materials for senior management, external audiences, and conferences.
• Designs management information reports, tools, and systems and establishes and executes processes for producing recurring management status reports. Identifies trends and outliers Embedded in business results and recommends follow-up actions.
• In providing support for complex situations, researches market/industry practices, collects and analyzes data or information and develops and performs statistical, business, or financial analyses, uses benchmark and industry information to draw conclusions.
• Optimizes business analytics by identifying processes, reporting redundancies and recommending actions for efficiency improvement. Identifies and reports on new relevant data metrics to assess business performance.
• Trains others on new procedures/policies.
• Uses project management skills, conducts analysis of projects related to department operational improvements, staffing needs, or procedure/policy review and update.
• Performs other duties as assigned or requested.
• Adheres to the Bank's attendance policies through regular and prompt attendance.

Position Summary:
As a member of the Strategy and Performance Management team provides higher level and more complex decision support to senior management related to short- and long-term strategic plans, measuring, analysing and reporting business performance and formulating and supporting strategic objectives in partnership with functional areas. Makes strategy related presentations to a variety of audiences. Provides complex strategic analysis, business analysis, and/or financial and non-financial planning and analysis of operational improvements and manpower assessments in support of the Bank's strategic planning process.

Essential Accountabilities:

• Secures and maintains visibility into enterprise performance by working with functional leaders across the company on business performance and metrics.
• Participates in maintaining and communicating corporate performance dashboards and scorecards.
• Develops recommendations and presents results in written reports or through oral presentations to a variety of audiences.
• May create, consolidate, enhance, assemble, and review work prepared by others including presentation materials for senior management, external audiences, and conferences.
• Designs management information reports, tools, and systems and establishes and executes processes for producing recurring management status reports. Identifies trends and outliers Embedded in business results and recommends follow-up actions.
• In providing support for complex situations, researches market/industry practices, collects and analyzes data or information and develops and performs statistical, business, or financial analyses, uses benchmark and industry information to draw conclusions.
• Optimizes business analytics by identifying processes, reporting redundancies and recommending actions for efficiency improvement. Identifies and reports on new relevant data metrics to assess business performance.
• Trains others on new procedures/policies.
• Uses project management skills, conducts analysis of projects related to department operational improvements, staffing needs, or procedure/policy review and update.
• Performs other duties as assigned or requested.
• Adheres to the Bank's attendance policies through regular and prompt attendance.

Qualifications

Job Specifications:

• Bachelor's degree
• 4+ years of related work experience
• Knowledge of complex procedures and practices of a specific function
• Proficiency with complex business machines (computers etc.)
• Specialized technical skills

Complexity of Challenges:
Requires following vaguely defined procedures. Decisions are consistently made within reason and affect the work group or department.

Problem Solving Skills:
Interpersonal communication: Requires communicating well with people at different levels frequently sharing information with others while listening to and understanding their points of view.

Logical analysis:
Requires thinking through and solving problems step by step often looking beyond the obvious solution to a problem and digging deeper for the best solution.

Controls:
Business Recovery Procedures

Additional Information:

• Prior experience developing objectives measures and targets and reporting strategic and operational performance for an organization or business line.
• Subject to audits from internal auditors Board of Governors examiners and independent auditing firms.
• A general knowledge of other Operating Departments' functions and systems.
• Must exercise sound judgment and be proactive.
• Time critical deadlines which cannot be altered. Missing deadlines could cause the Bank significant dollars and embarrassment.
• Basic knowledge of the financial services industry
• Proficient computer skills in programs including but not limited to Word Excel PowerPoint Internet and e-mail programs. Expand to more sophisticated MIS tools MS Access and internal and System business applications.
• Excellent verbal and written communication and presentation skills.
• Project management skills to include organization planning and execution.
• Customer service orientation.
• Superior analytical skills and desire to learn
• Attention to and appreciation for detail
• Capacity to handle multiple complex tasks simultaneously
• Position may include additional requirements unique to the specific area.