Provide end-to-end support for a government agency, supporting a Learning Management System (LMS) help desk. Qualified candidates will have previous customer service support experience, stakeholder interaction, and the ability troubleshoot end-user problems. Candidate must be able to multi-task in a fast-paced environment, maintain a high-level of quality, work independently and as part of a team. Previous experience in Learning Management Systems is a plus, but not required.

Education Requirements:
Associates Degree, or 6-years of total professional experience

Clearance Requirements: A current DHS or DoD security clearance is a plus.