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Genesys Developer (W2)  

Permanent
Manifest is currently seeking Genesys Developers for positions in Columbus, Ohio or Des Moines, IA.

Responsibilities:
  • Under general direction, has duties of instructing, directing, and checking the work of less experienced staff
  • Leads a team that formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.
  • Devises and modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results.
  • Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
  • Not only possesses full technical knowledge of most phases of systems analysis, but also considers the business implications of the application of technology to the current and future business environment.
  • Acts a team leader for projects with moderate budgets or of a short to intermediate duration.

    Required Skill:

  • Eight years of experience in programming and systems analysis
  • In-Depth knowledge of Genesys-IVR
  • In-Depth knowledge of Complex Contact Centers
  • In-Depth knowledge of Syntellect IVR Required
  • In-Depth knowledge of Genesys CTI Routing Working knowledge of Genesys Reporting

    • LocationColumbus or Des Moines, IA
    CountryUnited States of America
    Employment AgencyManifest Solutions
    ContactHR
    EmailContact This Employment Agency
    ReferenceJSCBSRC-DEV843
    Posted Date05/21/2011 18:24:23
     
     
     
     
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