The Customer Service Representative will provide customer support via email and phones. The employee needs to have good customer service as they will be answering phones and learning the bank system to look up customer information. They need to have good attention to deals and communication skills and not be afraid to ask questions.
Duties include: respond to customer verbal and/or written inquiries; record details about customer inquiries; help resolve complicated customer complaints; coordinate and expedite customer inquiries to other departments for resolution. The shift would be 10:00am to 7:00pm with a 1 hour lunch.In addition to the requirements mentioned above, candidates must meet the following requirements (items are required unless noted otherwise):