Bilingual Customer Care Specialist

Edgepark Medical Supplies, a national distributor of medical supplies with 18 consecutive years of double-digit organic growth, is looking for a Bilingual Customer Care Specialist. We are a respected industry leader with over $500 million in sales, 7 distribution centers nationwide and over 900 employees. Our dynamic environment offers employees unlimited opportunities to excel.

This position will be responsible for providing exceptional customer service to our Spanish speaking customers in a fast paced, inbound call center. We are looking for representatives who have the ability to balance a high-volume setting while providing customers with superior quality. Representatives must have a passion for helping people.

Our ideal Bilingual Customer Care Specialist will have 3-5 years experience in a fast-paced call center environment, have excellent communication skills and the ability to resolve issues while adhering to professional standards and outstanding customer service practices. Exceptional listening skills are a must. Hours for this position are 11:30am to 8:00pm Monday-Friday.

We offer extensive new hire training, opportunity for career path advancement, an inviting and open workplace culture, a comprehensive benefit package, bonus opportunities, on-site fitness center, paid service hours for charity participation, 401(k) and profit sharing.

An Equal Opportunity/Affirmative Action Employer M/F/D/V

Keywords:
Customer Service, International, Spanish, Data Entry, Clerical, Office, Call Center, Support, Accounts, Patient Services